What Shoppers Really Want

Person holding wine bottle and scanner.

What 1,000 U.S. Shoppers Told Us About the Future of Supermarket Retail Running a supermarket has never been tougher. Costs are up, staff are hard to find and the one we have is stretched thin, and online competitors are always a click away. At the same time, shoppers walking into stores expect more. Faster service, […]

Retailers Asked for Proof. We Delivered.

Shopping trolley with digital interface

Smart carts are no longer an experiment. Cust2Mate is showing how they boost baskets, cut shrinkage, and create new revenue streams worldwide. For years, smart carts were tested in small pilots. The question was never whether shoppers liked them – the question was whether they could deliver measurable results at scale. Cust2Mate is proving it […]

The AI Revolution in Physical Retail: Transforming Shopping Experiences

AI technology insights and branding display.

AI in grocery retail uses computer vision, sensor data, and real-time analytics to improve checkout, personalization, store operations, inventory visibility, and loss prevention in physical stores. For grocery retailers, AI-powered smart carts can act as both a scan-and-go checkout point and an in-store data platform, helping retailers understand shopper behavior, deliver relevant offers, reduce friction, […]

What’s Next for Smart Cart Technology in 2026?

Guest Post | What’s next for smart cart technology, asks Cust2Mate’s Yaniv Zukerman? Remember when self-checkout stations were the next big thing in retail, promising faster shopping, shorter queues and a more convenient experience? Smart cart technology is entering a new stage in 2026. What began as a way to reduce checkout friction is now becoming […]

Redirecting Humans with Machines

Industrial past meets futuristic technology.

The early 1800s heralded the Industrial Revolution in the US, a transformative era driven by technological progress. The introduction of new machinery and manufacturing techniques reshaped the economic terrain, enhancing production efficiency while diminishing the need for manual labor in certain domains. Consequently, this shift resulted in job loss. Today we are seeing a similar […]

Shopping Reinvented: The Data-Driven Smart Cart Revolution is Here

Greetings from Customerland with logo

I recently had a conversation with Yaniv Zukerman from Cust2Mate about the transformative impact of technology on retail shopping. We explored the development of smart shopping carts designed to simplify the shopping process for consumers while enhancing operational efficiency for retailers. Yaniv shared insights on how these carts can address challenges like inventory shrinkage and […]

How Cust2Mate Transforms Trolley Technology

Self-service checkout screen on trolley

By Supermarketnews, April 12, 2024 Cust2Mate is a smart cart platform that turns standard supermarket trolleys into AI-powered checkout devices. Shoppers scan items, pay on the cart, and skip the line. Retailers reduce shrink, capture real shopper data, and unlock in-cart media revenue — all without replacing existing trolleys or redesigning the store. Cust2Mate has introduced […]

Smart Carts as a Self-Checkout Alternative for Grocery Retailers

Smart cart with interactive touchscreen display

Smart carts are emerging as a practical self-checkout alternative for grocery retailers that want faster shopping without increasing shrink risk. Instead of asking shoppers to scan everything at a fixed kiosk at the end of the trip, smart carts move scanning, basket visibility, payment and validation into the shopping journey itself. For retailers, this creates […]

The Future of Retail, Part 2- Tomorrow’s Tech

Shopping trolley in a supermarket aisle

Tomorrow’s tech comprises smart devices to aid consumers’ shopping excursions, the further proliferation of in-store and intra-distributor/warehouse AI, and the further evolution of self-checkout. Here’s a glimpse of what some retail experts foresee for tomorrow’s retail. Self-Checkout – Down But Far From Out The proliferation, perceived death, and media blowback of self-checkout has been well documented by The […]

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