Yochananof case study

objectives

Yochananof is a major retail chain in Israel, boasting 40 stores, each spanning 5000 sqm. Like retailers worldwide, Yochananof faced labor recruitment challenges, and long lines at the checkout kiosks, seeking innovative tech solutions to enhance shopper experiences, induce automation and maximize ROI.

solution

Cust2Mate Smart Carts have been in operating at Yochananof stores in Israel for the past 2 years, serving thousands of daily customers. The carts enable shoppers to skip long queues, ensuring a fun, convenient and transparent shopping experience. Yochananof benefits from reduced labor costs, larger shopping  baskets, personalized ads and coupons, and valuable data about in store shoppers activity.

results

73% returning customers

Average basket size 70% bigger than regular cart/SCO

5 cashier lines were removed in each store

Shoppers rating – 4.3 out of 5

Increased order from Yochananof of 3,000 carts

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