About the company
Cust2Mate is a leading global provider of smart-cart platform that unlocks the full potential of in-store shopping, through digitalization and personalization.
Our user-friendly and award-winning Smart Carts are trusted by leading grocery chains. They deliver superior shopping experiences, streamline store operations, and connect the online world with the physical store.
The market in which we operate is growing rapidly, with a growing demand for digital solutions in physical stores. We just closed a large capital raising round, allowing us to expand our operations and invest in new technology breakthroughs. We anticipate tremendous growth in the next years, with ambitions to extend our global reach and strengthen our partnerships with major retailers.
We are looking for talented and motivated individuals to join us and be a part of this fascinating journey.
Role Overview:
We’re looking for a highly organized and proactive Office & HR Operations Manager to join our growing team at Cust2Mate. In this role you will be responsible for ensuring the smooth and efficient operation of our office and supporting our employees throughout their lifecycle at the company. You will be the go-to person for all things office-related and will play a key role in building and maintaining our company culture. This is a fantastic opportunity for someone who is passionate about creating a positive work environment and wants to make a real impact in a fast-paced startup.
Responsibilities:
Office Operations:
- Manage and maintain the physical office space, including supplies, equipment & facilities.
- Oversee office maintenance and vendor relationships (cleaning, security, IT support etc.).
- Manage incoming and outgoing mail and deliveries.
- Negotiate and manage office-related contracts.
- Implement and maintain office policies and procedures.
- Manage office budget and track expenses.
Human Resources Operations:
- Assist with recruitment processes, including posting job openings and scheduling interviews.
- Support the employee onboarding/offboarding process, including paperwork, and new hire orientation.
- Maintain employee records and ensure compliance with relevant regulations.
- Assist with payroll processing and benefits administration.
- Manage and track attendance.
- Develop and implement HR policies and procedures.
- Support performance management processes.
- Address employee inquiries and resolve HR-related issues.
- Organize employee engagement / Wellbeing activities and initiatives.
- Contribute to building a positive and inclusive company culture.
Qualifications:
- Bachelor’s degree in Business Administration, Human Resources, or a related field preferred.
- 2-3 years of experience in office management and/or HR operations, preferably in a startup environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- High proficiency in English both written and verbal.
- Experience with HRIS systems (e.g., BambooHR, Namely) is a plus.
- Strong organizational and time-management skills with the ability to multitask and prioritize effectively.
- Excellent communication and interpersonal skills.
- Proactive and problem-solving mindset with a strong attention to detail.
- Ability to work independently and as part of a team.
- Passion for creating a positive and productive work environment.
What we offer:
- Making an impact, in a growing, successful company
- A dynamic learning environment
- Competitive salary & benefits
- Located in Tel Aviv, a walking distance from the train station
