CASE STUDIES Archives - Cust2Mate 3.0 https://cust2mate.com/category/case-studies/ The Most Innovative Smart Cart Platform1; Wed, 10 Jan 2024 12:24:15 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.1 https://cust2mate.com/wp-content/uploads/2023/06/cropped-Frame-90-32x32.png CASE STUDIES Archives - Cust2Mate 3.0 https://cust2mate.com/category/case-studies/ 32 32 Yochananof case study https://cust2mate.com/yochananof-case-study/?utm_source=rss&utm_medium=rss&utm_campaign=yochananof-case-study Wed, 10 Jan 2024 12:22:19 +0000 https://cust2mate.com/?p=3258 objectives Yochananof is a major retail chain in Israel, boasting 40 stores, each spanning 5000 sqm. Like retailers worldwide, Yochananof faced labor recruitment challenges, and long lines at the checkout kiosks, seeking innovative tech solutions to enhance shopper experiences, induce automation and maximize ROI. solution Cust2Mate Smart Carts have been in operating at Yochananof stores […]

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objectives

Yochananof is a major retail chain in Israel, boasting 40 stores, each spanning 5000 sqm. Like retailers worldwide, Yochananof faced labor recruitment challenges, and long lines at the checkout kiosks, seeking innovative tech solutions to enhance shopper experiences, induce automation and maximize ROI.

solution

Cust2Mate Smart Carts have been in operating at Yochananof stores in Israel for the past 2 years, serving thousands of daily customers. The carts enable shoppers to skip long queues, ensuring a fun, convenient and transparent shopping experience. Yochananof benefits from reduced labor costs, larger shopping  baskets, personalized ads and coupons, and valuable data about in store shoppers activity.

results

73% returning customers

Average basket size 70% bigger than regular cart/SCO

5 cashier lines were removed in each store

Shoppers rating – 4.3 out of 5

Increased order from Yochananof of 3,000 carts

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Carrefour case study https://cust2mate.com/hello-world/?utm_source=rss&utm_medium=rss&utm_campaign=hello-world Sun, 24 Dec 2023 07:51:42 +0000 https://cust2mate.com/?p=1 objectives Carrefour is the biggest retailer in France, with 3500 stores in France, and 3000 more in the rest of Europe. Carrefour are looking to replace 50,000 Scan&Go devices they currently use, with smart carts. Cust2Mate won over two other competitors to operate in Carrefour flagship store in Paris for a pilot started on December […]

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objectives

Carrefour is the biggest retailer in France, with 3500 stores in France, and 3000 more in the rest of Europe. Carrefour are looking to replace 50,000 Scan&Go devices they currently use, with smart carts. Cust2Mate won over two other competitors to operate in Carrefour flagship store in Paris for a pilot started on December 2023.

solution

Cust2Mate smart carts were the natural choice for Carrefour, as their shoppers are used to scan items with their current Scan&Go. Carrefour are looking for the next generation technologic solution for personal shopping- a cart that will have a bigger screen, personalized  advertisements, security measures, and payment on the cart.

results

25% returning customers in 3 months

Average basket size 24% bigger than Scan&Go

In their annual Media event, Carrefour announced Cust2mate as their technology partner

Cust2Mate was asked to create a special model cart for Carrefour

Cust2Mate is a preferred contender in the project of replacing 50,000 devices with smart cart

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