OUR SMART CART PLATFORM
With the introduction of the innovative attachable panel, our Smart Cart transforms any shopping cart into a powerful shopping platform. Our panel serves as a personal shopping assistant that provides an effective, interactive and personalized shopping experience. It allows everyone to stroll through the store with less pain and more gain, resulting in satisfied loyal customers who spend more.
Cust2Mate 3.0 all-in-one modular cart, can transform fleets of legacy shopping carts into AI-powered smart carts. This lowers installation and maintenance costs while minimizing space requirements, energy consumption and charging time. In addition, our state-of-the-art Smart Cart is secure, convenient, robust and easy to operate for both shoppers and staff.
Shrinkage is a major and growing problem for retailers, especially for self-service checkouts. Our carts offer the most comprehensive security solution with 5 layers of protection against theft. They reduce shrinkage to a minimum by reducing the number of errors, mischief and mis-scans.
Our UX brings the online experience into the physical store. It is intuitive, engaging and personalized, covering all the needs of in-store shoppers with content, features, offers and services aimed at making the shopping journey as simple, enriching and effective as possible.
Our platform includes a real-time 360 System for monitoring and managing the large fleet of intelligent shopping carts. In addition, the system is collecting and analyzing unique data on customer behavior, product preferences, promotions impact, engagement, shopping patterns and more, providing retailers with valuable insights for business operations optimization, within and across the stores.
- Real time backend system
- Integration with store systems (POS, payment, etc.)
- Remote cart fleet management
- Service tools
- One central DB
- Management tools for store staff
- Enhanced data and analytics capabilities
- Operational and business dashboards, reports and insights
- Performance measurements within store and across stores
- Enhanced security and data privacy
ADS AND OFFERS
Our platform presents retailers and brands with a win-win situation as they can engage with shoppers at the right time and place during their shopping journey. It triggers and delivers targeted advertising, offers and promotions for shoppers, based on their current real-time shopping behavior, products put into the cart, interactions, location, in addition to their shopping history and preferences. We close the loop with feedback on the results and impact of the advertising.
3rd PARTY DEVELOPERS’ ACCESS
With our OpenAPIs, developers can harness the power of computer vision, weight sensors, barcode scanning and more to create innovative solutions that deliver personalized experiences, support decision making, improve convenience, streamline operations and more.
Implementation
GETTING STARTED WITH CUST2MATE
We have a well-established, market-proven implementation process that lays the foundation for your success. Our team of retail experts will work closely with your team, from the exploratory phase through to successful launch and operation.
Understand your organization and stakeholders goals and connect them to your business processes.
Create and execute your onboarding plan.
Connect to your POS solution, promotions engine, payment solution or any other IT system.
Test your business solution.
Verify the readiness of the store, e.g. Wi-Fi coverage.
Set up, configure and adjust all devices.
Install and deploy – store solution.
Train store staff on the Cust2Mate system, ensuring perfect shopper experience.
Support the store staff.